RLLB2024: Tranforming your legal supply chain into a competitive advantage

The legal services supply chain is too long, too complex and to costly. This inconvenient truth has reached a point where action is needed to redefine the legal supply chain as we know it. The evolving buying behaviors of LegalOps professionals are transforming the legal industry, demanding greater value, efficiency, and predictability. This panel will draw on other parallele markets that have ventured further on the supply chain journey. We will explore how LegalOps is driving innovation through strategic procurement and the adoption of subscription-based pricing models. We’ll discuss how LegalOps teams are shaping demand by advocating for better collaboration, technology integration, and process improvements. Additionally, the panel will delve into the creation of integrated ecosystems that leverage cutting-edge tools and data, and how these new commercial models—reminiscent of Alternative Legal Providers—are reshaping the legal services landscape. 

Moderator: Ahmed Shaaban, Managing Director and Founder, Fulcrum GT

Michael Caplan, COO, Lowenstein Sandler
Aisleigh McGann, Head of Global Law and Compliance Operations, AON
Toby Brown, CEO, DV8 Legal Strategies